Sinclair Volkswagen Service Promise.
We support the 'Volkswagen Service Promise' which is designed to help you manage your motoring costs and make like easier.
In addition to this, you will also receive the official Volkswagen stamp in your service book plus a feeling of confidence about the standard and quality of service.
We promise to match any like-for-like written quote for a service, maintenance or repair using Volkswagen Genuine Parts from any service provider within 5 miles.
We'll Fit Exterior Bulbs and Wiper Blades Free.
We promise to fit exterior bulbs and wiper blades bought from us, free of charge. This includes side lights, headlights, brakelights, foglights, reversing lights and indicators. If you need interior, Xenon or LED bulbs replacing, we'll be happy to provide a competitive quote for fitting those too.
Free Visual Health Checks.
We promise to give your car a 30-minute check of all of the basics, absolutely free and with no obligation. Call and ask us to book you in for an Express Visual Check (EVC) and we'll arrange it for you.
Affordable Service Plans.
We promise to offer convenient service plans: either pay a one-off fixed price payment or spread the cost of your servicing into monthly instalments. Our Service Plans are tailored to your vehicle and are packed with extra benefits.
Real Value For Money.
We promise to offer you the right service at the right time and at the right price; charging Volkswagen set times for all work and offering a 2-year parts and labour warranty on parts fitted after the manufacturer's warranty has expired.
No One Knows Your Volkswagen Better Than We Do .
We promise that our Volkswagen experts will receive the latest Volkswagen training and have instant access to Volkswagen tooling and Volkswagen technology. Because we love your car as much as you do.
Free Road Test With a Technician if Required .
We promise that if you want to demonstrate any vehicle problems, face-to-face with one of our technicians, just ask and we'll arrange for one to be available. Sometimes it really is better to show than tell.
A range of convenience services to suit your needs
We promise to help you get on with your life. You can take a courtesy car; we can pick up and drop your car back to you or even give you a lift into work, home or town. Just tell us which you'd prefer and we will arrange it for you.*
Free Wash and Vacuum
We promise that every time you come to us for any job that takes over an hour in our workshop, we'll wash and vacuum your car for free. If the job takes less than an hour but you'd still like it cleaned, just let us know and we'll still carry it out for free.
*Please note there is a charge of £12.50 for any courtesy car except if it is insured by the customer. Collection and delivery will incur a charge of £10 per journey.
We promise that if you have your MOT carried out by us, we will give you cover for up to £750 should your car fail when we carry out its next MOT.
We promise if you need your AdBlue topping up, we will top up for £1.50 per litre including labour. No need to book, just visit your local Retailer.
Volkswagen Lifetime Brakes.1
Buy your first set of brake pads from us and we promise to replace them when they wear out, at no cost to you, for as long as you own the car.
Terms and conditions
1 Lifetime breaks – The Offer applies to brake pads or shoes on the same axle. Offer available with the purchase of Genuine Volkswagen brake pads or shoes fitted by the Retailer. The Retailer will replace the brake pads or shoes when they wear out for as long as you own the car. in order to qualify for the Offer, and before any work can be carried out under the Offer, the Retailer will carry out a free Visual Health check. Any work identified during the Health-Check that is required to bring your braking system up to the correct manufacturer or MOT standard must be carried out by the Retailer at your cost in order to qualify for the free replacement of brake pads and/or shoes under the Offer. The Offer does not apply if you purchase Volkswagen Genuine 4+ brake pads or shoes. The Offer applies to privately owned Volkswagen Passenger cars of any age with engines up to and including 2 litres. Golf R, fleet, taxis, hire vehicles, vehicles used for commercial purposes, driving school cars, modified vehicles and vehicles used for any competitive sports including motorsports and track days are excluded from this Offer. Offer excludes modified breaking systems