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Roadside assistance

It's nice to know Volkswagen Roadside Assistance is always there to offer the best possible help and practical advice when you need it. After all, we've stood the test of time.

WHEREVER YOU ARE, WE'RE ONLY A PHONE-CALL AWAY..

To give you total peace of mind, we’ve partnered with the AA to offer you Volkswagen Roadside Assistance for both new cars and Approved Used cars. It’s a breakdown service that’s tailored to your Volkswagen, and has the added reassurance that it’s supported by the AA, who get more people back on the road than anyone else1.

If your vehicle has already broken down or you need immediate assistance please call:

0800 777 192

WITH YOU ALL THE WAY.

  • Roadside assistance – we’ll attend to your car at the roadside anywhere in the UK
  • Vehicle recovery – includes delivery of your car to any UK destination including Volkswagen retailer network
  • Home assistance – assistance if you’ve broken down at home
  • Onward Travel – in the event of recovery following breakdown, where your vehicle cannot be repaired within a reasonable time, we may in our absolute discretion organise and cover the costs of one of the following - car hire for up to 48 hours, overnight accommodation or alternative transport for you and up to 7 passengers
  • European assistance – includes cover across the continent, English-speaking incident managers and transport back to the UK if necessary

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